⚠ For ages 21+

supurbaji Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits. supurbaji provides strong tools and support to keep you informed and safe.

What does responsible gambling mean?

At supurbaji, we believe online gaming and betting can be enjoyable entertainment — when done responsibly. Responsible gaming means not placing bets beyond your means, setting limits on your time and money, and not making gaming your only source of entertainment.

Only individuals aged 21 or above may participate on our platform. Opening an account for minors is strictly prohibited. We are committed to ensuring the wellbeing of every member — and to that end, we provide multiple protective tools.

Remember: gambling is a form of entertainment, not a source of income. If you feel gaming is having a negative impact on your life, contact our support team right away.

Important: supurbaji is for individuals aged 21 and above only. If someone close to you is underage and attempting to use this platform, please contact us.

Our Protection Tools

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Setting this limit helps protect you from overspending.

Time-Out Feature

Give yourself a break. Set a time-out from 24 hours up to 30 days. During this period, no bets can be placed or deposits made from your account.

Self-Exclusion

If you feel you need a longer break, use the self-exclusion tool. You can deactivate your account from 6 months up to permanently.

Session Time Limit

Set a limit on how long you play in one sitting. Once the set time passes, the platform will automatically alert you and suggest ending the session.

Activity History

View your complete betting history, deposits, and withdrawal details at any time. Analyze your spending patterns and make informed decisions.

24/7 Support

Our Bengali live chat support is always ready to help with any issue. Feel free to reach out with any questions or requests related to responsible gaming.

Signs of Problem Gambling

In some cases, gambling can become an addiction. You should be alert if you notice the following signs in yourself:

  • Spending beyond your budget trying to recover losses
  • Hiding your gambling habit from family or friends
  • Being unable to stop gambling or repeatedly failing when trying to do so
  • Feeling restless or irritable when you cannot gamble
  • Taking on debt or spending savings because of gambling
  • Neglecting work, studies, or family responsibilities to spend time gambling
  • Turning to gambling to relieve stress or anxiety

Ask Yourself

Ask yourself the following questions to evaluate your habits. If the answer to even one of them is "yes", please talk to our support team.

Financial control

Do you often spend more than you planned on betting and regret it afterwards?

Impact on relationships

Have family or friends expressed concern about your gambling habit?

Mental health

When you lose while gambling, do you feel severely distressed and feel compelled to chase your losses?

How to Use the Protection Tools

1

Log in to your account

Log in to your account at supurbaji and go to the profile menu.

2

Open the "Responsible Gaming" settings

Find the "Responsible Gaming" section in your profile settings. All protective tools are available here.

3

Set a deposit limit

Set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately.

4

Activate time-out or self-exclusion

Select the time-out or self-exclusion option if needed. Once active, it will no longer be possible to play games or make deposits.

5

Contact the support team

If you have trouble using any tool, let our team know via live chat or email.

Our Commitment

At supurbaji, we believe every player has the right to set their own limits. Our platform is designed so that you can maintain full control over your account at any time.

Our support team is available in Bengali 24/7. Any responsible gaming request — from deposit limits to full account closure — is handled promptly.

Contact us for support

24/7 Bengali Live Chat

[email protected]

Protection for Minors

To open an account and play at supurbaji, you must be at least 21 years old. We take age verification very seriously and reserve the right to investigate any suspicious account.

Follow the steps below to keep any underage members of your household away from access to this platform:

Device password

Use a strong password or biometric lock on your mobile or computer.

Keep your login details private

Never share your supurbaji account username and password with other members of your household.

Parental controls

Use your device's built-in parental control software to restrict access to gaming sites.

Raise awareness

Make your family members aware of the risks of online gambling and build safe internet habits.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately. However, increasing a limit requires a waiting period to pass first.

Self-exclusion can be taken for a minimum of 6 months or permanently. If you choose permanent self-exclusion, it will not be possible to reactivate your account. For temporary self-exclusion, once the set period ends, you will need to contact our support team to reactivate your account.

Your account balance will remain completely safe during a time-out. You will not be able to play games or make new deposits, but you will be able to withdraw your existing balance once the time-out ends.

The minimum age to participate at supurbaji is 21 years. You will need to verify your age when creating an account. If an underage account is found, it will be closed immediately and any deposited funds will be returned.

Contact us right away via live chat or email ([email protected]). Our team will guide you on self-exclusion or other protective measures. Remember, asking for help is a brave decision — we are here for you.

After logging in, go to the "Transaction History" section to view full details of all your bets, deposits, and withdrawals. You also have the option to filter by date.

Enjoy responsibly

Play within your entertainment limits at supurbaji. Use the links below if you want to play.

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